MSPCA Brings Business Building Training Event to Maryland PMPs!

Coming Up Next Week!

Register Your Operations Team for the
Business Building Blocks & Connections Event

When: September 16, 2025, from 10:30 am to 4:30 pm
Where: Mission Center – Baltimore-Washington Conference of the UMC, 11711 East Market Place, Suite 1, Fulton, MD
Cost & Inclusions: Registration fee: $50 per person, which includes training and lunch

Event Details: Click here to read all about the Business Building Blocks & Connections event, plus the special FREE! MSPCA Connections, Chat & Cheers Social being held immediately after the training event!

PMPs will come together for specialized training built to provide pest management businesses and their staff with the knowledge needed to take their businesses to new levels of success!

Check out the agenda below, then register yourself and your team members!

Business Building Blocks Agenda
11:15 am – 12:15 pm	The Importance of Middle Manager Training and Development
Phil Cooper Bio www.acceleratedgrossprofit.com	Presented by Phil Cooper, Accelerated Gross Profit
	Session Description: Middle managers are the backbone of any successful operation. In this high-impact session, Phil Cooper shares a proven framework to develop entry- and mid-level managers into high-performing leaders. Learn how to create programs that drive consistent execution, increase gross margin, and identify future leaders with confidence.
	What You’ll Learn: How to build a results-driven manager development program Ways the Accelerated Gross Profit Program boosts margin by 2–4% The 4 Key Attributes that identify emerging leadership talent Leave with a toolkit to strengthen your team and drive real business growth.
1:15 pm – 2:10 pm	Smarter Service: Using AI in Your Pest Control Business
Courtney Carace Bio Brett Lieberman Bio	Presented by Courtney Carace, Pest-End & Brett Lieberman, My Pest Pros Session Description: AI is changing pest control from the inside out. In this session, you'll learn how businesses are using artificial intelligence to streamline operations, enhance marketing, improve customer communication, and increase safety. No matter your company size or experience level, you’ll walk away with practical ideas you can start using right away. What You’ll Learn: How AI is being used in everyday pest control operations Tools and technologies that improve efficiency and communication Actionable steps to begin using AI to work smarter—not harder Don’t miss this chance to future-proof your business and gain a competitive edge.
Courtney Carace Bio Brett Lieberman Bio
2:15 pm – 3:10 pm	Getting into the Nitty-Gritty of Marketing
Cody Barbour www.batonleads.com	Presented by Cody Barbour, Baton
	Session Description: Marketing is often overlooked when you’re wearing multiple hats—but it’s a vital growth engine for any company. In this hands-on session, Cody Barbour digs into the roots, branches, and leaves of marketing to help you better understand your brand, your reach, and your results. You’ll gain clarity on the difference between branding and digital marketing, what ROI should actually look like, and how to track and optimize your efforts with confidence.
	What You’ll Learn: The full spectrum of marketing options available to your business How to track and calculate marketing ROI the right way How to apply real-world marketing insights to grow your brand Leave with actionable strategies and a clearer path to building a smarter, stronger marketing arm for your company.
3:30 pm – 4:25 pm	Fleet Smarts: Turning Vehicles into a Competitive Advantage
Tyler Anderberg Bio www.efleets.com	Presented by Tyler Anderberg, Enterprise Fleet Management
	Session Description: Fleet operations can be a hidden driver of cost and opportunity. This session, designed for pest control professionals, covers key fleet management strategies including telematics, maintenance programs, and vehicle cycling. Whether your fleet is large or small, you’ll gain actionable ideas to boost performance, reduce downtime, and make your vehicles work harder (and smarter) for your business.
	What You’ll Learn: Identify fleet strategies that reduce downtime and drive efficiency Learn how to apply telematics and maintenance tools to improve vehicle and driver performance Discover how strategic cycling can help control costs and boost long-term ROI Walk away with actionable ideas you can implement right away—because every mile counts.